Intra / IP Phone Information

Answer Incoming Call

Lift handset OR Press Answer to go to speaker. Pickup the handset to go off speaker.

Place Outgoing Call

Press New Call soft key (which activates speaker) or lift handset and dial

   Internal – Extension Only

   Outside – “9” + number

   Long Distance – “9” + “1” + “Number including area code”

Place Call On Hold

From active call press Hold soft key.
Hang up or to connect to an incoming call press the answer soft key OR press newcall soft key make a new call.

To retrieve held calls, highlight with arrow keys and press resume.

Transfer to Extension

While on active call
Press Transfer soft key
Enter Extension Number

Press Transfer soft key again.

Transfer to Voice Mail

While on active call

Press Transfer soft key

followed by the Messages button.

Press # Key and dial the extension of the person you want to get the voicemail.

Press #2 and Transfer again.

To INITIATE A conference Call

On an active call

Press More soft key

Press Confrn soft key

Enter number of third party

Press Confrn button again

TO CONFERENCE will display on screen when connected.

PARK & Retrieve Call

While on active call

Press More soft key followed by Park soft key.

Note assigned Call Park number on the screen and hang up. Dial the assigned call park number on any Cisco IP phone.

Call Forwarding

With phone on hook,

Press CFwdALL soft key

Enter the number to where you want calls to go.

Phone screen will display where your calls are going.

To forward calls direct to your Voice Mail press CFWDALL and then the Messages button.

To turn Call Forwarding off

Press CFwdALL soft key

Directories Button

Press Directories button

Use arrow keys, soft keys and/or number pad to navigate through call logs or search your corporate directory.

MeetMe Conference

Pick up the handset and press MeetMe soft key.

Pick a MeetMe number [ENTER RANGE] Once you’ve opened a MeetMe number, have other participants dial in (up to 10).

to check voicemail

Press the Messages button on your phone.

Enter your password.

Follow prompts.

to check voicemail from another ip phone

1.       Dial your extension number

OR press message button

2.       When system answers, Press * key, follow prompts.

To check voicemail from an outside line

Dial main voicemail number

_____________.

Press * and follow prompts.

ID is your extension number.

Pin is your password.
Unity Voice Mail

You can setup your voicemail from any phone. Use the following instructions.

1. Press the Messages button or dial ___________ from an outside line.
- If you are setting up your voicemail at your IP phone skip to number 2.
- If you are setting up your voicemail from another IP phone or calling the external voicemail number press “*” when the system answers and enter your ID (this is your extension number).
2. Enter your password. The default password is 159753.

3. Follow the prompts to set up your voicemail:
- Record Name for Company Directory.
- Record Greeting.
  Example: “You have reached _____________. I am currently unavailable to take your call. Please leave your name and number, and I will return your call as soon as possible. Thank you.”
- Change your password.
4. Listen carefully and continue through the setup process until you are prompted that voicemail enrollment is complete. If you do not hear the prompt that voicemail enrollment is complete, you have not finished the setup process and will not receive voicemails until you do so.

Voice mail is now set up!

Fredericksburg ISD

Fredericksburg, TX

Intra

Address

Phone

Fax